Privacy Policy

At our 2GO Tracking platform, we are committed to protecting your privacy and ensuring a safe browsing experience. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and tracking tool.

This site is an independent tracking tool. We are not affiliated with 2GO Group, Inc. or 2GO Express in any official capacity.

Information We Collect

1. Information You Provide

When you use our tracking tool, you enter a shipment tracking number. We do not ask for your name, email address, phone number, or any other personal details to use the tracking feature.

2. Information Collected Automatically

When you visit our website, certain data is collected automatically, including:

  • Your IP address
  • Browser type and version
  • Device type (mobile, tablet, desktop)
  • Pages you visit on this site
  • Date and time of your visit
  • Referring website or URL

This data is collected through standard server logs and analytics tools such as Google Analytics.

3. Cookies

We use cookies to improve your experience on this website. Cookies are small text files stored on your device. We use them for:

  • Tracking website traffic and usage patterns (analytics)
  • Remembering your preferences
  • Serving relevant advertisements (if applicable)

You can disable cookies in your browser settings at any time. Note that some features of the site may not work properly without cookies.

How We Use Your Information

We use the data we collect to:

  • Operate and improve the tracking tool
  • Analyze website traffic and user behavior
  • Detect and prevent abuse or misuse of the site
  • Display relevant ads through third-party ad networks (e.g., Google AdSense)
  • Comply with legal obligations

We do not sell, rent, or trade your personal information to any third party.

Third-Party Services

This website uses third-party tools that may collect data independently:

  • Google Analytics – tracks website usage and visitor behavior
  • Google AdSense – displays ads based on your browsing activity
  • 2GO Express Tracking API – retrieves shipment data based on the tracking number you enter

We do not control how these third parties collect or use your data.

Shipment Data

When you enter a tracking number, our tool retrieves your shipment status from the 2GO Express system. We do not store your tracking number or shipment details permanently. Any query data is processed in real time and is not linked to your identity.

Data Security

We take reasonable steps to protect your information from unauthorized access, loss, or misuse. This includes:

  • Encrypted data transmission via HTTPS
  • Restricted access to server logs
  • Regular monitoring of our systems

No website can guarantee 100% security. Use this site at your own risk.

Your Rights Under the Data Privacy Act of 2012

If you are a resident of the Philippines, you have the following rights under Republic Act No. 10173:2go.com

  • Right to be informed – you have the right to know how your data is collected and used
  • Right to access – you can request a copy of any personal data we hold about you
  • Right to correction – you can request corrections to inaccurate data
  • Right to erasure – you can request deletion of your data, subject to legal limitations
  • Right to object – you can object to the processing of your personal data
  • Right to data portability – you can request your data in a usable format

To exercise any of these rights, contact us using the details in the Contact section below.

Children’s Privacy

This website is not intended for use by children under 13 years of age. We do not knowingly collect personal data from children. If you believe a child has submitted personal data to this site, contact us and we will remove it promptly.

Links to Other Websites

This site may contain links to external websites, including the official 2GO Express website. We are not responsible for the privacy practices of those sites. Review their privacy policies before submitting any personal data.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of this website after changes are posted means you accept the updated policy.

Contact Us

If you have questions about this Privacy Policy or want to exercise your data rights, contact us at:

Email:retail@2go.com.ph
Website: https://2gotracking.com/