Contact Us

We’re here to help you with any questions, feedback, or concerns related to our 2GO tracking tool and content. Whether you need assistance understanding tracking updates or want to report an issue, feel free to reach out to us.

We are not affiliated with 2GO Express. For lost parcels, delivery complaints, booking inquiries, or billing issues, please get in touch with 2GO Express directly:

  • Official Website: 2go.com.ph
  • Email: customercare@2go.com.ph
  • Hotline: (02) 8528-7272

Get in Touch

Support Notice

Please note that we are an independent platform and are not officially affiliated with 2GO Group Inc.. If your concern is related to shipment delays, delivery issues, or proof of delivery, we recommend contacting the official 2GO customer support team directly.

Feedback & Suggestions

We value your feedback and are always looking to improve our tracking tool and content. If you have suggestions, feature requests, or notice any inaccuracies, don’t hesitate to let us know.

Your experience matters to us, and we are committed to making shipment tracking simple, fast, and reliable. 

What You Can Contact Us For

We can help you with issues related to this website only, including:

  • Tracking tool not loading or showing errors
  • Incorrect or missing tracking results on our site
  • Suggestions or feedback to improve our tool
  • Advertising or partnership inquiries
  • Content removal or copyright concerns
  • General questions about how our tracking tool works