2GO Cargo Tracking: Track Your Shipment Online
2GO Cargo Tracking
Track Your Shipment Online
Sent cargo via 2GO and need to know where it is? This post shows you exactly how to track your shipment, what each status means, and what to do when tracking stops updating.
22 Ports
Air & Sea
Nationwide
Status Protocol
Cargo Tracking Status Meanings
Each stage of your cargo’s journey is tracked and logged. Here’s what every status indicator means.
Booked
Cargo accepted and booking confirmed. Waybill number generated and ready for pickup or drop-off.
GPS: 14.5547°N, 120.9880°E Origin facility scan complete
In Transit
Cargo is actively moving between facilities or currently loaded on a vessel en route to the destination.
GPS: 12.8797°N, 121.7740°E Vessel speed: 14.5 knots avg
Arrived at Destination Port
Cargo has reached the destination city port and is being processed for unloading and local distribution.
GPS: 10.3157°N, 123.8854°E Port processing queue: active
Held at Customs
Applies to international shipments. Cargo is undergoing customs inspection and documentation clearance.
GPS: — Customs clearance protocol
Delivered
Cargo has been successfully handed to the recipient. Proof of delivery has been recorded.
GPS: Destination POD confirmed
Fleet Manifest
Types of 2GO Cargo
From small parcels to full container loads — 2GO operates a comprehensive logistics network across the Philippine archipelago.
LCL
Less than Container Load
Sea cargo to 22 ports nationwide. Door pickup and delivery available for maximum convenience.
FCL
Full Container Load
Full container shipments to major ports across Luzon, Visayas, and Mindanao.
RoRo Cargo
Roll-on/Roll-off
Vehicles and rolling cargo shipped via inter-island vessels with drive-on/drive-off capability.
Temperature Controlled
Cold Chain Logistics
Cold chain shipments for perishables with continuous temperature monitoring throughout transit.
Rate Schedule
Rates & Packaging
QuikBox pre-packed options for standardised, hassle-free shipping.
|
Box Size |
Weight Limit |
|---|---|
|
Extra Small QuikBox |
3 kilos |
|
Small QuikBox |
5 kilos |
|
Medium QuikBox |
10 kilos |
|
Large QuikBox |
20 kilos |
Diagnostics Panel
Why Is My Tracking Not Updating?
If your tracking hasn’t changed in a while, here are the most common reasons:
Between Scanning Checkpoints
Your cargo is in transit between two facilities. Status updates only occur at scanning stations.
Vessel Currently at Sea
Ships in transit have limited connectivity. Tracking resumes upon arrival at the next port.
Peak Season Backlog
During holidays and peak periods, scanning delays may occur due to high cargo volume.
Support
Need Assistance?
Cargo Hotline
+63 2 8528-7400
Mon – Sat, 8 AM – 5 PM
General Hotline
+63 2 77-99-222
24/7 Customer Service
FAQs
Frequently Asked Questions
Track Your 2GO Cargo Right Now
Tracking your 2GO cargo is straightforward. You need your waybill number, consignment note, or reference ID, and your shipment status is available in seconds.
Use the tracking tool at the top of this page to check your 2GO cargo status instantly. No sign-up required and completely free.
If your tracking is not updating, wait 24 to 48 hours before contacting support. Sea cargo and LCL shipments take longer between scans compared to express parcels, so a gap in updates does not always mean your cargo is lost or delayed.
Developed & Maintained By
This platform is optimized by the 2GO Tracking Technical Team. Providing verified 2026 logistics data, real-time shipment monitoring, and comprehensive branch guides for users across the Philippines.
